Date of Publication :5th March 2025

Abstract: The application of natural language processing (NLP) in the education sector has brought forth a new dimension where the learning experience is much more customized particularly with the help of NLP powered chatbots which are crucial as virtual tutors. This paper examines the radical impact of NLP-driven chatbots in the education sector, in particular how they enable students to get assistance when needed in a variety of contexts in real-time while also helping them learn new topics and even keeping their interest across multiple disciplines. For example, these chatbots enhance the experience of remote teaching by providing asynchronous language practice, addressing more advanced queries, and delivering feedback in real-time interaction - similar to that of an in-person tutor, thereby overcoming traditional pedagogy’s limitations. This research examines a wide range of application contexts, including language acquisition, STEM assistance, and administrative support, emphasizing how chatbots are developing an inclusive and responsive learning context. This study also addresses the technical and moral challenges that accompany the implementation of NLP-based education systems, namely information security, chatbot features, and possible biases. With the continuous advancement of NLP technology, ontology based educational chatbots are set to revolutionize the education sector by becoming a fundamental part of mass customized education and altering the nature of learning, access to information and student classroom interactions.

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