Author : Shrinivas S Hegde 1
Date of Publication :14th April 2017
Abstract: Recommender systems areimportant for businesses because they can help companies offer product recommendations to customers. There are many acknowledged consumer-oriented recommender systems, particularly in e-commerce. A client-product matrix is built which matches company clients to internal company products. Pairing of clients and products is based on coclustering principles and reveals potential future purchases. Compared to other consumer-oriented recommendation systems, this approach takes into account the need for interpretability. The recipient of the generated recommendations are sales and marketing teams; hence, a detailed reasoning will be done in straightforward English that considers multiple aspects regarding why a client may be a suitable match for the particular offering.
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