Date of Publication :14th July 2022
Abstract: Sending messages automatically without the involvement of human input is known as Message Automation or Text Automation. With the help of automation of text messages, it gets a lot easier to send a right message to the right person at the right time. It all gets effortless when we chose automation over human interference. Text Automation can include generating an appropriate answer by reading the keywords given by the user or sending various suggestions automatically once we shop online, etc.Rather than replying one person at one time, or instead of forwarding numerous messages, we can automate messages in such a way that we save a lot of time doing multiple tasks at a same time. Automating messages makes work easy and it keeps your tone of voice same throughout the conversation. A survey reveals that 9 out of 10 customers talk business via messaging/texting. This makes work less obstructive, makes it faster and user convenient..
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